> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callhq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Test Your Assistant

> Learn how to test your assistant using chat, web call, or a real phone call.

Once your assistant is configured, it’s important to test how it behaves in real-time. CallHQ provides three flexible ways to experience and evaluate your assistant before going live.

To begin testing, navigate to:\
**Build → Assistant → Select Assistant → Right Panel**

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## 1. Web Call

Use the **web call** option to simulate a real phone call directly in your browser. No phone number is required.

### How It Works

* Click **Start Web Call**
* A voice call window will open inside your browser
* You’ll hear your assistant respond using your selected voice and LLM
* Speak into your microphone to interact

### Ideal For

* Testing audio quality
* Verifying transcriber behavior
* Previewing overall call flow

### Requirements

* A working microphone and speaker
* Chrome or Edge browser recommended

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## 2. Chat Test

Test the assistant using text-based chat.

### How It Works

* Click **Test your prompts via chat**
* A chat window will appear for you to interact
* Your LLM and prompt settings will be used as-is
* No voice transcription or speech involved

### Ideal For

* Validating prompts and language model response quality
* Debugging assistant logic and style
* Reviewing how your prompt affects tone, structure, and relevance

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## 3. Phone Call

Experience your assistant as an end-user would—through a live call to your phone.

### How It Works

* Click **Get call from agent**
* Enter your mobile number with country code
* The call will be placed from a **CallHQ-managed number** (e.g., `8071999799`)
* Your assistant will begin speaking as configured

### Trial Account Note

* Trial users can only place calls to **verified phone numbers**
* To verify a number, use account settings or request verification via support

### Billing

* All test calls are **billable**
* Minutes consumed during test calls count toward your usage quota
* Additional minutes beyond plan limits are charged at standard rates

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## Tips for Better Testing

* Try all three methods to ensure consistent assistant performance
* Use chat for prompt refinement, web call for voice flow, and phone call for final validation
* Shorten your welcome message and prompt for faster debugging cycles
* Use different environments (quiet room vs. noisy space) to test STT performance

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By thoroughly testing in all three modes, you can confidently deploy your assistant with optimal performance and user experience.